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Who are we?
Who are we?
Since 2016, True Prime has been perfecting the art of fashion. Our garments, premium replicas made with extreme precision, are produced in the same Chinese factories that manufacture for the big original brands, guaranteeing impeccable quality and perfect finishes. Thanks to the finest materials and the expertise of dedicated artisans, we offer exquisite, comfortable, and timeless fashion. Discover our world of affordable luxury and unparalleled sophistication today!
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How to place an order?
How to place an order?
To place an order, browse our website, add the desired products to your cart, and follow the checkout process. If you encounter any difficulties, please refer to our detailed guide on how to place an order.
What payment options are accepted?
What payment options are accepted?
We accept various payment methods, including credit cards, bank transfers, and PayPal. All transactions are secure and encrypted to ensure your privacy.
Can I change or cancel my order after placing it?
Can I change or cancel my order after placing it?
As soon as your order is confirmed, our system immediately prepares it for shipment. However, if you wish to make changes, please contact us within 12/24 hours. Cancellation may be possible before the order is shipped.
How long will it take to receive my order?
How long will it take to receive my order?
Here's how long it will take to receive your order! Australia: 2-3 days for order preparation and 5-7 business days for delivery. Canada: 2-3 days for order preparation and 5-7 business days for delivery. Mexico: 2-3 days for order preparation and 5-7 business days for delivery. United States: 2-3 days for order preparation and 5-7 business days for delivery. Europe: 2-3 days for order preparation and 7-9 business days for delivery. If the product is customized, it may take longer to arrive. Track your order in the dedicated section “TRACK YOUR PACKAGE.” If you have any questions, please contact our customer service via the chat box at the bottom right of the page.
Always at your service - 24/7 support
Always at your service - 24/7 support
No matter the time or place, our dedicated support team is available 24/7 to assist you with any issues. Whether you have questions about your order, need help with sizing, or have any other concerns, we are just a message away. Your satisfaction is our priority!